- Germany
- Austria
- France
- Spain
- Malta
- Netherlands
- Czech Republic
- Hungary
- Slovakia
- Slovenia
Costs and times
Shipping
How much it costs, how long it takes and what happens after you order: everything you need, for Italy and for Europe.
- Free over €69.90 for shipping in Italy
- 2-3 business days to receive your parcel in Italy
- 4-5 business days for the rest of Europe
- Tracking by email as soon as your parcel ships. Track your parcel
Italy
Shipping in Italy
Shipping is free on orders over €69.90. Below that amount, you choose how to receive your parcel.
- Orders over €69.90Shipping is on us.Free
- Home deliveryYour parcel is delivered to the address you give in your order.€7.90
- Green option, pickup pointCollect your parcel at one of 12,800 post offices or at an affiliated Posta Point: bars, tobacconists, newsstands.€6.90
Europe
Shipping in Europe
Costs vary depending on the country. Above a certain amount, shipping is free outside Italy too.
- Belgium
- Portugal
- Luxembourg
- Denmark
- Finland
- Greece
- Sweden
- Ireland
- Croatia
- Romania
- Bulgaria
Your country isn't listed? For other European countries, the United Kingdom and Switzerland, write to us through customer service.
How it works
From order to delivery
For any further information, please refer to the General Terms and Conditions of Sale.
- You place your orderYou'll receive a confirmation email right away.
- We ship your parcelA second email arrives with the tracking details, so you can follow it step by step.
- On its way2-3 business days in Italy, 4-5 in the rest of Europe.
- On deliveryCheck the parcel: if the packaging is damaged or you notice anything else wrong, write "subject to inspection" on the delivery document.
Want to know where your parcel is?
Use the tracking link we sent you by email. If something doesn't add up, write to us and we'll look into it.
